WELCOME NEIGHBORS PRIVACY POLICY

Effective Date: September 1, 2026

Welcome Neighbors (“Welcome Neighbors,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, submit information through our forms, communicate with us, or interact with our marketing and messaging programs.

1. INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us, including:

• Name

• Business name

• Mailing address

• Email address

• Mobile or telephone number

• Business and marketing information

• Information submitted through forms, calculators, account registration, or customer support

• Payment and billing information

• Communications you send to us

• Preferences and consent choices

We may also automatically collect certain technical information when you use our website, such as IP address, browser type, device information, referring pages, and website usage information.

2. HOW WE USE INFORMATION

We may use information we collect to:

• Provide and manage Welcome Neighbors services

• Create and manage customer accounts

• Provide marketing and direct-mail services

• Respond to questions and customer-support requests

• Process transactions and billing

• Provide reports, analytics, and service updates

• Communicate about services, appointments, account activity, or requested information

• Send marketing or promotional communications when permitted

• Improve our website, software, products, and services

• Detect fraud, abuse, or security issues

• Comply with applicable legal and regulatory requirements

3. SMS AND MOBILE MESSAGING

If you provide your mobile phone number and expressly opt in to receive SMS or text messages from Welcome Neighbors, we may send you messages related to our services.

Messages may include customer-service communications, account or service updates, appointment or operational notifications, and occasional promotional or marketing messages.

Message frequency varies.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP.

You may reply HELP for assistance.

Consent to receive text messages is not a condition of purchasing goods or services from Welcome Neighbors.

4. MOBILE INFORMATION AND SMS CONSENT

We do not share, sell, rent, or provide mobile phone numbers or SMS opt-in consent data to third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for their marketing or promotional purposes.

We may use service providers that assist us in operating our messaging program, but only as necessary to provide the messaging service on our behalf and subject to appropriate confidentiality and data-protection obligations.

5. HOW WE SHARE INFORMATION

We may share personal information with service providers that assist us with business operations, including:

• Website and software hosting

• Email and communications services

• Payment processing

• Customer relationship management

• Data processing and analytics

• Printing and mailing services

• Customer support

• Accounting, legal, and professional services

These service providers are permitted to use information only as necessary to provide services to us.

We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect the rights, property, security, or safety of Welcome Neighbors, our customers, or others.

We do not sell personal information for monetary compensation.

6. COOKIES AND WEBSITE TECHNOLOGIES

We may use cookies and similar technologies to operate our website, remember preferences, understand website usage, improve performance, and support marketing and analytics.

You may be able to control cookies through your browser settings.

7. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, maintain business and legal records, resolve disputes, and comply with applicable laws.

9. YOUR CHOICES

You may:

• Unsubscribe from marketing emails using the unsubscribe link in the email

• Opt out of SMS messages by replying STOP

• Contact us to request updates or corrections to your personal information

• Request information about how your personal information is used, subject to applicable law

10. CHILDREN’S PRIVACY

Welcome Neighbors services are intended for businesses and adults.

We do not knowingly collect personal information from children under 13.

11. THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

Welcome Neighbors is not responsible for the privacy practices, security, or content of third-party websites.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.

When we make material changes, we will update the Effective Date shown at the top of this page.

13. CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact:

Welcome Neighbors

Email: [email protected]

Website: https://welcomeneighbors.com